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Expert Sessions: Mark Birch on the Five Questions to Ask When Building a Community

The best way for organizations to connect with their audience is to build communities, according to Mark Birch, serial community builder and author of Community-in-a-Box.

By SGN and Harvard Business Review | 10 Jul 2024

Expert Sessions Summary

The best way for organizations to connect with their audience is to build communities, according to Mark Birch, author of Community-in-a-Box. In this video, Birch discusses the five questions to ask when you launch a community.

Meet the Expert

Mark Birch is a community builder, seasoned entrepreneur, business development expert, and startup advisor based in Singapore and NYC. He currently works at Amazon Web Services (AWS) as a Startup Advocate helping to support the community of startups & entrepreneurs across Asia-Pacific. He is the founder of DEV.BIZ.OPS, a blog about technology innovation and transformation. He also founded the Enterprise Sales Forum, a global community of 25,000 B2B sales professionals.

His latest book, “Community-in-a-Box”, is available globally.

Session Resources

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